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Privacy Policy

We are pleased to welcome you to our website. The protection of your personal data is important to us and we want you to feel safe when visiting our website. We protect your privacy and your personal data. We process your personal data in accordance with the provisions of this privacy policy as well as the country-specific data protection regulations and the provisions of the General Data Protection Regulation (“GDPR“).

In this privacy policy, we provide you with an overview of the types of data we collect during your visit on our website and how they are used:


1. Name and address of the responsible
Herrenknecht AG, Schlehenweg 2 , D-77963 Schwanau (hereinafter “we”) as operator of the website www.herrenknecht.com (hereinafter “website”) is the responsible body within the meaning of GDPR and other country-specific data protection regulations.

2. Data Protection Officer
You may contact our Data Protection Officer with any data protection concerns at any time by writing to datenschutz@emetz.de.

3. Personal data
Personal data refers to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal data also include information on your use of our website. This is usually done by the use of log files or cookies. See below for more information on the log files and cookies.

4. Purpose and personal data of the data subject
The extent and nature of the collection, processing and use of your data depends on whether you visit our website only to retrieve generally available information or make use of additional services.

a) Informational use
It is not generally required to enter personal data for the purely informational use of our website.
Instead, we collect only those data that your internet browser automatically sends when accessing our webpages, such as:

  • Referrer (previously visited website)
  • Requested webpage or file 
  • Browser type and version
  • Operating system
  • Device type
  • Time of retrieval
  • The IP address in anonymized form (used only for determining the location of  access)

Your computer’s IP address is stored in so-called log files only the time you use the website and deleted immediately thereafter or anonymized by deleting the last digits. The remaining data are stored for a limited period of time. We use this information to operate our website, in particular, to determine and eliminate errors on the website and to determine the use of the website and make adjustments or improvements.

b) Use with other services
Insofar as you make use of additional services from our company on our website, you may be required to enter personal data for this purpose. Your data is processed only for the purpose of achieving the performance you have requested.

5. Contact
On our website, we offer you the possibility of contacting with us by using a contact form. The personal data you provide in the context of a contact request will be used only for the processing of your request and immediately deleted from the web server. We would like to point out that the messages may be stored, if necessary, within the framework of existing statutory retention obligations. These data are not transferred to third parties subject to the provisions stated below.

6. Usage of Cookies
We use cookies to track the preferences of visitors and to optimize our webpages. Cookies are small text files that are stored on your computer whenever you use our website. If you do not want cookies to be used, you can delete them at any time. As a result, however, certain features of the website may no longer be available. To delete cookies, see the Help menu of your internet browser.

This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored. Matomo cookies remain on your device until you delete them. The storage of Matomo cookies is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.

7. Google Analytics
a) The Herrenknecht website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter “Google”). Google Analytics also uses cookies, i.e. text files that are stored on your computer and allow an analysis of your use of the Herrenknecht website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the United States and stored there. Through the activation of IP anonymization on the Herrenknecht website, however, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the United States and truncated there.

b) On behalf of Herrenknecht AG Google will use this information for the purpose of analyzing your use of the website, compiling reports on website activity and providing Herrenknecht AG with other services relating to website activity and internet usage.

c) Google will not associate the IP address transmitted by your browser with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this information on Google’s behalf.

d) At any time, you may delete cookies placed on your computer by calling up the relevant menu item in your internet browser or deleting the cookies on your hard drive. For details, see the Help menu of your internet browser.

e) You may refuse the use of cookies by selecting the appropriate settings on your browser; Herrenknecht AG advises, however, that if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie about your use of the website (incl. your IP address) being sent to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

f) Further information is available at http://tools.google.com/dlpage/gaoptout?hl=en or http://www.google.com/analytics/privacyoverview.html (general information on Google Analytics and data protection). Herrenknecht AG advises that the code "_anonymizeIp();" has been added to Google Analytics on the Herrenknecht website to guarantee the anonymous collection of IP addresses (so-called IP masking). http://tools.google.com/dlpage/gaoptout?hl=enhttp://www.google.com/intl/en/analytics/privacyoverview.html

8. Google Tag Manager
This website uses “Google Tag Manager”. Google Tag Manager is a tool for managing website tags. The tool is a cookieless domain and does not collect any personal data. The tool activates other tags that may, in turn, collect data under certain circumstances. Google Tag Manager does not access this data. If the domain or cookie is deactivated, they remain in place for all tracking tags that are used with Google Tag Manager ( http://www.google.com/tagmanager/use-policy.html ).

9. 711media websolutions GmbH
We use products and services of 711media websolutions GmbH on our website to perform marketing analytics and optimize our services (https://www.711media.de/impressum.html). In the process, we collect data which we submit to 711media websolutions GmbH ("711media") who handle the data in our name. For that, we use session cookies. Cookies are small text files that are stored in the visitor's internet browser. They are used to analyze the surfing behavior on our sites. Session cookies are erased when the user closes the web browser. Personal data is exclusively processed in the form of IP addresses. IP addresses are examined for their corresponding address range and the data is deleted immediately thereafter. IP addresses are not being allocated to natural persons. Data processing is required in order to maintain our legitimate interests according to Art. 6 (1) lit. f GDPR (General Data Protection Regulation). Said interests include being able to align our range of services with our customers and potential customers.

10. Social Media Plugins - Facebook
a) Herrenknecht AG uses plugins on its website from the social media site www.facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, U.S.A. (hereinafter “Facebook”). In particular, the “Share” button, a Facebook plugin, is integrated into the Herrenknecht website. With the Share button you can recommend articles on the Herrenknecht website to your Facebook friends. An overview of the Facebook plugins and their appearance can be viewed at http://developers.facebook.com/plugins.

b) For the security of your data and your privacy, www.herrenknecht.com only uses the so-called “2-click” method for embedding the Facebook plugin. This means that the Facebook buttons on www.herrenknecht.com are disabled by default so that no automatic contact with Facebook servers is established when you access the Herrenknecht website. The Facebook plugin is only activated when you click on it. By doing so you consent to communication between your computer and Facebook’s servers. Only after this consent is a connection established between your computer and Facebook servers. This consent to the communication of your computer with Facebook is limited to the relevant individual page of the www.herrenknecht.com website and does not apply to other pages at www.herrenknecht.com; if you access another page at www.herrenknecht.com with Facebook plugins these will again appear in a deactivated state.

c) In addition, however, you also have the option of permanently enabling all Facebook plugins for all commenting functions so that the “2-click” method is dispensed with and an automatic direct connection to Facebook is enabled when accessing pages at www.herrenknecht.com with integrated Facebook plugins. Of course, you can also reverse this permanent activation again in the same place.

d) If you have enabled the Facebook plugin as in 10b by clicking on it once or permanently as in 10c, the Facebook plugin will automatically establish a direct connection to the Facebook servers when you access a Herrenknecht AG web page containing an active Facebook plugin. The active plugin and its possible contents are transferred by Facebook directly to your browser and integrated into the Herrenknecht website from there. In this case, Herrenknecht AG has no ability to influence the data that Facebook collects through the plugin. For further information Herrenknecht AG draws your attention to the information provided by Facebook at http://www.facebook.com/help/?faq=17512.

e) In addition, Herrenknecht AG advises you that by using add-ons such as “Facebook blockers” your browser can prevent the integration and display of Facebook plugins if required.

f) Through the integration of Facebook plugins into webpages on www.herrenknecht.com, Facebook is informed that you have accessed the relevant page and, if you are logged in to Facebook, relates it to your Facebook account. If you use the Facebook plugins, the corresponding information is sent directly to Facebook and stored by Facebook. Herrenknecht AG advises that even if you are not a member of Facebook, it is nevertheless possible that Facebook collects and stores your IP address. Herrenknecht AG has no influence on the purpose and method of use of the data stored by Facebook. For information on this Herrenknecht AG draws your attention to the Facebook privacy policy at http://www.facebook.com/policy.php

11. Social Media-Plugins – Twitter
a) Herrenknecht AG uses plugins on the Herrenknecht website from the social network www.twitter.com, which is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, U.S.A. (hereinafter “Twitter”). In particular, the “Tweet” button, a Twitter plugin, is integrated into the Herrenknecht website. With the Tweet button you can recommend articles on www.herrenknecht.com to your Twitter followers. An overview of the Twitter plugins can be viewed at https://dev.twitter.com/docs/twitter-for-websites.

b) For the security of your data and your privacy, Herrenknecht AG also uses the “2-click” method here for embedding the Twitter plugin. This is comparable to the “2-click” method with Facebook (see 10b and 10c).

c) As with Facebook, with Twitter Herrenknecht AG also has no influence on the data Twitter collects with the plugin. For further information Herrenknecht AG draws your attention to the information provided by Facebook at https://twitter.com/privacy

d) In addition, Herrenknecht AG advises you that by using add-ons such as “Twitter blockers” your browser can prevent the integration and display of Twitter plugins if required.

e) Through the integration of Twitter plugins into www.herrenknecht.com web pages Twitter is informed that you have accessed the relevant page and, if you are logged in to Twitter, relates it to your Twitter account. If you use the Twitter plugins, the corresponding information is sent directly to Twitter and stored by Twitter. Herrenknecht AG advises that even if you are not a member of Twitter, it is nevertheless possible that Twitter collects and stores your IP address. Herrenknecht AG has no influence on the purpose and method of use of the data stored by Twitter. For information on this Herrenknecht AG draws your attention to the Twitter privacy policy at https://twitter.com/privacy

12. Social Media-Plugins – Google+
a) Herrenknecht AG uses plugins on its website from the social network Google+, which is operated by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, U.S.A. (hereinafter “Google+”). In particular, the “+1” button, a Google+ plugin, is integrated into the Herrenknecht website. With the +1 button you can recommend articles on www.herrenknecht.com, which is shown to other Google+ users in your user profile. An overview of the Google+ plugins can be viewed at https://support.google.com/chrome/answer/142064?hl=en.

b) For the security of your data and your privacy, Herrenknecht AG also uses the “2-click” method here for embedding the Google+ plugin. This is comparable to the “2-click” method with Facebook (see 10b and 10c).

c) As with Facebook, with Google+ Herrenknecht AG also has no influence on the data Google+ collects with the plugin. For further information Herrenknecht AG draws your attention to the information provided by Google+ at http://www.google.com/policies/privacy

d) In addition, Herrenknecht AG advises you that by using add-ons such as "Google+ blockers" your browser can prevent the integration and display of Google+ plugins if required.

e) Through the integration of Google+ plugins into www.herrenknecht.com web pages Google+ is informed that you have accessed the relevant page and, if you are logged in to Google+, relates it to your Google+ account. If you use the Google+ plugins, Google+ stores the information that you have used the +1 plugin for a piece of content. Additionally, information is saved about the page you have looked at. Along with your name and profile photo, this information can be displayed in search results, your Google profile or other Google services or appear elsewhere on websites and ads on the internet. Your Google profile name will be used in all Google services, the identity of your Google profile may be shown to users or displayed elsewhere on websites and ads on the internet if they know your email address or possess other identifying information about you. Herrenknecht AG has no influence on the purpose and method of use of the data stored by Google+. For information on this Herrenknecht AG draws your attention to the Google+ privacy policy at http://www.google.com/policies/privacy

13. Personal data are not shared with third parties
We do not disclose your personal data to third parties, unless you have consented to the disclosure of the data or we are required or authorized to transfer the data due to legal regulations or governmental or judicial obligations. Such obligations to disclose information can be, in particular, for purposes of law enforcement, security, or the enforcement of intellectual property rights.

14. Data security
All data that you provide to us will be stored on servers within the European Union. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification, or distribution of your data by unauthorized persons.

15. Your rights
You have the following rights:

  • to gain access free of charge to the personal data concerning you that are stored by us (right to access)
  • to obtain confirmation whether we are processing personal data concerning you (right to confirmation)
  • to request us to immediately delete the personal data concerning you if the processing is no longer required and the other requirements for the erasure pursuant to GDPR have been fulfilled (right to erasure)
  • to the immediate rectification and completion of inaccurate personal data concerning (right to rectification)
  • to request restriction of processing of your personal data (right to restriction of processing)
  • to receive the personal data concerning you in a structured, commonly used and machine-readable format (right to data portability)
  • to object to the processing of your personal data (right to object)
  • You have the right not to be subject to a decision that is based solely on an automated processing of data, including profiling, and that may have a legal effect on you or any similarly significant restrictive effect (right to individual decision-making).
  • to revoke your consent to the processing of your personal data with effect for the future at any time.
  • to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is in violation of GDPR (right to lodge a complaint).

For more information on your rights, please contact our Data Protection Officer.

16. Deletion and blocking of personal data after the fulfilment of the intended purpose
We process and store personal data only for as long as this is necessary for the fulfilment of the intended purpose, however no longer than until the expiration of the statutory retention periods. In the event of fulfilment of the intended purpose and expiration of the statutory retention periods, the personal data are deleted or blocked in accordance with the data protection regulations.

17. Information for customers and suppliers pursuant to Articles 13 / 14 GDPR
You will find this information here

18. Information about processing of employee data
You will find this information here.

Your contact person Contact us

Jack Brockway President and CEO Herrenknecht Tunnelling Systems USA Inc.
Gerhard Goisser COO Herrenknecht Tunnelling Systems USA, Inc.